Question 1

Is Relaiable GDPR compliant?

Accepted Answer

Relaiable is designed with GDPR alignment as a core principle. Our architecture supports EU data protection requirements, and we provide clear data processing agreements, transparent data flows, and the ability to host data within the EU. We recommend discussing specific compliance requirements with your legal team as part of your evaluation.

Question 2

Where is customer data stored?

Accepted Answer

Customer data can be stored in EU-based data centers based on your requirements. We offer flexible hosting options including EU-only data residency for organizations with strict geographic requirements. All data storage locations are documented and auditable.

Question 3

Are customer data used to train AI models?

Accepted Answer

No. Customer data is never used to train our AI models without explicit consent. There is a clear separation between your test data and our platform operations. Your intellectual property and test scenarios remain yours, with full control over data usage.

Question 4

Can we control or replace the underlying LLM?

Accepted Answer

Yes. Relaiable does not lock you into a single AI provider. You can configure which LLMs are used, including options for EU-hosted or self-hosted models. This gives you strategic flexibility, reduces vendor lock-in risk, and ensures you can adapt as AI technology evolves.

Question 5

Does this meet EU enterprise compliance expectations?

Accepted Answer

Relaiable is built to meet the expectations of EU enterprise customers. This includes GDPR-aligned data handling, support for EU data residency, transparent AI governance, enterprise-grade security controls, and comprehensive audit capabilities. We work with compliance teams to ensure alignment with your specific requirements.

Question 6

How does self-healing automation work?

Accepted Answer

Self-healing automation uses AI to automatically detect when UI elements change and adapts test selectors accordingly. When a button moves or an element's ID changes, Relaiable identifies the intended element using multiple signals and updates the test automatically—eliminating the manual maintenance cycle.

Question 7

What integrations are supported?

Accepted Answer

Relaiable integrates with your existing toolchain including CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, Azure DevOps), issue trackers (Jira, Linear), communication tools (Slack, Microsoft Teams), and monitoring systems (PagerDuty, Datadog). Our API also enables custom integrations.

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